As spring starts to make us think it is almost here, we are starting to get more orders through (thank you!) but we have noticed something odd. When a customer places an order on the website we offer a box for them to add comments and most of those comments apply to delivery instructions. All well and good - but puzzling too, at times.
Most of our plant deliveries will require a signature when they arrive at your home. Our couriers, like most others, only deliver to an address, not the person, so (in theory) anyone could sign. It could be you, your partner (even a wife or husband!) or perhaps a friendly neighbour will take the parcel for you and sign for it. But some of the instructions we have noticed recently have made us wonder. For example:
"Do not leave at no. 22" (next door) - an unfriendly neighbour, perhaps?
"Leave in greenhouse at bottom of garden, place in blue box" - poor delivery driver, hikes down the garden then remembers he is colour blind and can't decide which box is red!
"Leave concealed at back of house" - have you ever put something of your own in a 'safe place', but can't find it later? I do.
"Leave on front step" - if it wasn't for 'Elfin Safety' you might fall over it!
Some of these instructions are, I admit, slightly embellished but they are not far off the truth. But do the delivery drivers take any notice? - that will depend on each driver and what rules are imposed on them, I suppose. So, continue adding your Special Instructions but please be brief - we can only squeeze a few words on each label.